LOI Template & Guide · Ghost Kitchen

Ghost Kitchen LOI Template & Negotiation Guide

A letter of intent built for delivery-only restaurant acquisitions — covering platform revenue concentration, facility lease transferability, brand rating continuity, and earnout structures specific to ghost kitchen deals.

Acquiring a ghost kitchen is fundamentally different from buying a traditional restaurant. There is no real estate to anchor value, no foot traffic to observe, and no dine-in experience to validate brand loyalty. Instead, the entire business lives inside delivery platform algorithms, kitchen facility lease agreements, and the operator's ability to maintain consistent food quality across high-volume fulfillment. Your letter of intent must reflect these realities. A well-crafted ghost kitchen LOI establishes the purchase price tied to verified platform revenue, addresses the transferability of DoorDash, Uber Eats, and Grubhub accounts, carves out contingencies around facility lease assignment, and structures earnouts that protect against post-closing revenue erosion. This guide walks through each section of the LOI with ghost kitchen-specific language, negotiation context, and common pitfalls that derail deals in this asset-light but operationally complex industry.

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LOI Sections for Ghost Kitchen Acquisitions

Parties and Transaction Overview

Identifies the buyer, seller, and the specific business entity or assets being acquired. In ghost kitchen deals, clarity is critical about whether you are buying the legal entity (stock or membership interest purchase) or the underlying assets — platform accounts, brand IP, recipes, customer data, and equipment. Most ghost kitchen acquisitions are structured as asset purchases to avoid inheriting platform account disputes or hidden liabilities.

Example Language

This Letter of Intent ('LOI') is entered into as of [Date] by and between [Buyer Name or Entity] ('Buyer') and [Seller Name or Entity] ('Seller'), with respect to the proposed acquisition of the assets of [Ghost Kitchen Brand Name], a delivery-only food concept operating under Seller's kitchen facility located at [Address] and generating revenue across DoorDash, Uber Eats, and Grubhub platforms (collectively, 'the Business'). The proposed transaction is structured as an asset purchase, including but not limited to all delivery platform accounts, brand trademarks, domain names, customer data, recipes, standard operating procedures, and smallwares, excluding any excluded liabilities as defined in the definitive Asset Purchase Agreement.

💡 Sellers often prefer an entity purchase to simplify platform account transitions, since delivery platform merchant accounts are technically non-transferable under most terms of service. Buyers should push for an asset purchase structure but include a specific transition services period during which the seller operates the platform accounts under their credentials while transferring brand control. Address this explicitly in the LOI to avoid disputes during due diligence.

Purchase Price and Valuation Basis

Establishes the proposed total consideration and the financial basis on which it was derived. Ghost kitchen valuations typically range from 2.5x to 4.5x EBITDA, with premium multiples reserved for operations with diversified platform revenue, strong brand ratings, and documented direct-order channels. The LOI should specify the trailing twelve-month EBITDA figure used and confirm that the final price is subject to financial verification during due diligence.

Example Language

Subject to the terms and conditions herein, Buyer proposes to acquire the Business for a total purchase price of $[Amount] ('Purchase Price'), representing approximately [X]x the Business's trailing twelve-month EBITDA of $[Amount] as represented by Seller for the period ending [Date]. The Purchase Price shall be allocated as follows: $[Amount] in cash at closing, $[Amount] in the form of a Seller note as described herein, and up to $[Amount] in contingent earnout payments tied to post-closing revenue performance. The Purchase Price is subject to adjustment based on Buyer's verification of platform-level revenue, gross margin by concept, and EBITDA during the due diligence period.

💡 Ghost kitchen sellers frequently present top-line platform revenue without netting out delivery commissions, refunds, and chargebacks. Insist that the EBITDA figure in the LOI reflects net revenue after all platform fees. A business reporting $1.2M in gross platform sales may net only $840,000 after 20–30% commissions — a distinction that dramatically changes the valuation. Build this clarification into the LOI language before you spend time on due diligence.

Earnout Structure

Defines contingent payments tied to post-closing business performance, which are especially common in ghost kitchen deals due to uncertainty about whether brand loyalty and order volume will transfer to a new operator. Earnouts protect buyers against revenue erosion while giving sellers upside if the business performs as represented.

Example Language

Buyer agrees to pay Seller additional contingent consideration of up to $[Amount] ('Earnout Payments') based on the following performance milestones: (i) $[Amount] if the Business achieves trailing twelve-month net platform revenue of not less than $[Baseline Amount] during the twelve-month period immediately following the Closing Date; (ii) $[Amount] if average platform star ratings across DoorDash, Uber Eats, and Grubhub remain at or above 4.5 stars throughout the Earnout Period; and (iii) $[Amount] if customer reorder rates as measured through direct ordering channels meet or exceed [X]% during the Earnout Period. Earnout Payments shall be calculated and paid within 30 days following the end of the Earnout Period.

💡 Sellers will push back on earnouts that are within the buyer's operational control post-closing — and rightly so. If the buyer changes the menu, raises prices, or reduces marketing spend, they could suppress earnout performance unfairly. Include a mutual covenant that the buyer will operate the Business in a commercially reasonable manner consistent with pre-closing operations during the earnout period. Tie at least one earnout metric to an objective, third-party-verifiable figure like platform revenue dashboards rather than buyer-reported financials.

Deposit and Exclusivity

Establishes the good faith deposit amount and the period during which the seller agrees not to solicit or accept competing offers. Exclusivity is critical in ghost kitchen deals where strong-performing concepts can attract multiple inquiries from roll-up platforms.

Example Language

Upon execution of this LOI, Buyer shall deposit $[Amount] ('Good Faith Deposit') into a mutually agreed escrow account as evidence of Buyer's intent to proceed. Seller agrees to grant Buyer an exclusive negotiating period of sixty (60) days from the date of this LOI ('Exclusivity Period'), during which Seller shall not solicit, encourage, or enter into discussions with any third party regarding the sale or transfer of the Business or its assets. The Good Faith Deposit shall be applied toward the Purchase Price at closing or returned to Buyer in full if the transaction fails to close due to a material misrepresentation by Seller or Buyer's good faith exercise of a due diligence contingency.

💡 Sixty days is the standard exclusivity window for ghost kitchen deals of this size, but it is often tight given the complexity of verifying platform account histories and negotiating facility lease assignments with third-party operators like CloudKitchens or Kitchen United. Request a 15-day automatic extension option tied to active due diligence progress. Sellers should resist open-ended exclusivity without a defined deposit — it creates leverage imbalance.

Due Diligence Contingencies

Specifies the buyer's right to terminate the LOI without penalty based on material findings during due diligence. Ghost kitchen-specific contingencies should address platform revenue verification, facility lease transferability, key person dependency, and brand rating authenticity.

Example Language

Buyer's obligation to proceed to closing is contingent upon satisfactory completion of due diligence, including but not limited to: (i) verification of trailing twenty-four month platform-level net revenue across DoorDash, Uber Eats, and Grubhub consistent with Seller's representations; (ii) confirmation that the ghost kitchen facility lease at [Address] is assignable or transferable to Buyer with no material change in terms, or that Seller can facilitate the execution of a new lease agreement with the facility operator on commercially reasonable terms; (iii) review of all menu-level gross margin data confirming aggregate gross margins of not less than [X]%; (iv) confirmation that platform star ratings are organic and have not been materially inflated through incentivized reviews; and (v) assessment of key person dependency confirming that culinary operations can be transitioned to Buyer with reasonable training as documented in Seller's SOPs.

💡 Sellers are often unprepared for the granularity of platform-level due diligence. Require sellers to provide platform payout statements — not just bank deposits — to verify net revenue after commissions. CloudKitchens and Kitchen United facility leases frequently include clauses prohibiting assignment without landlord consent, which can kill a deal late in the process. Address lease transferability as an explicit go/no-go contingency upfront rather than discovering it during legal review.

Financing Structure and SBA Contingency

Outlines the proposed financing for the transaction, including any SBA loan component, seller note, and equity injection. Ghost kitchens are SBA 7(a) eligible as operating businesses, but lenders require careful attention to asset documentation and business continuity given the intangible-heavy nature of these acquisitions.

Example Language

Buyer intends to finance the proposed acquisition through a combination of: (i) an SBA 7(a) loan of approximately $[Amount], subject to lender approval and standard SBA underwriting requirements; (ii) a Buyer equity injection of not less than 10% of the total Purchase Price; and (iii) a Seller note of $[Amount] on commercially reasonable terms, with a maturity of five (5) years, interest rate of [X]%, and a standby period of twenty-four (24) months as required under SBA guidelines. Buyer's obligations hereunder are conditioned upon receipt of a written SBA loan commitment within forty-five (45) days of the date of this LOI. Seller agrees to cooperate fully with lender's due diligence requests, including providing three years of tax returns, platform revenue documentation, and a list of all business assets.

💡 SBA lenders underwriting ghost kitchen acquisitions often struggle with collateral coverage given the limited tangible assets. Expect lenders to require personal guarantees and to scrutinize platform revenue concentration heavily. If more than 60% of revenue comes from a single platform, some lenders will discount that revenue or require additional collateral. Build enough buffer in your purchase price allocation to account for an appraisal of intangible assets including brand value and platform account goodwill, which many SBA lenders will want formally documented.

Seller Representations and Transition Obligations

Defines the seller's commitments regarding the accuracy of business information and their obligations to facilitate a successful operational transition post-closing. Ghost kitchen transitions are uniquely dependent on the seller's cooperation in transferring platform relationships, training kitchen staff, and maintaining brand quality during the handoff period.

Example Language

Seller represents and warrants that all financial information, platform revenue data, customer metrics, and operational documentation provided to Buyer are accurate and complete in all material respects. Seller agrees to provide a transition services period of not less than sixty (60) days post-closing, during which Seller shall: (i) train Buyer or Buyer's designated operator on all recipes, prep procedures, and quality standards as documented in the Operations Manual; (ii) cooperate with platform account transitions or provide login access for continued operations during the transition period; (iii) introduce Buyer to the ghost kitchen facility operator and assist in executing any required lease assignment or new lease documentation; and (iv) actively manage platform ratings and customer service response standards to avoid any material decline in brand reputation during the transition period.

💡 A 60-day transition period is the minimum for most ghost kitchen deals. If the seller's personal brand — their name, face, or social media presence — is embedded in the concept, negotiate a longer non-compete and a social media transition plan. Sellers who are burned out often underestimate how much institutional knowledge lives in their heads rather than in documented SOPs. Use the due diligence process to stress-test the SOPs before closing rather than discovering gaps during a chaotic transition.

Non-Compete and Non-Solicitation

Restricts the seller from launching competing delivery-only concepts or soliciting platform customers within a defined geography and timeframe post-closing. Given the low barrier to launching new ghost kitchen concepts, aggressive non-compete terms are especially important in this industry.

Example Language

For a period of three (3) years following the Closing Date, Seller agrees not to, directly or indirectly: (i) own, operate, manage, consult for, or have any financial interest in any ghost kitchen, virtual restaurant, or delivery-only food concept within a fifty (50) mile radius of any delivery zone currently served by the Business; (ii) solicit or accept orders from any customer included in the Business's customer database transferred at closing; or (iii) operate any delivery-only food concept using the same cuisine category as the Business's primary concept on any third-party delivery platform within the restricted geography. The non-compete shall be enforceable to the maximum extent permitted by applicable law.

💡 Three years and fifty miles is aggressive but justifiable in ghost kitchen deals given how easily a former operator can relaunch a competing brand on DoorDash within weeks using a new LLC and the same recipes. Sellers will often accept a broader non-compete in exchange for a higher seller note or earnout. If the seller is transitioning into a completely different cuisine vertical, you may negotiate a carve-out, but maintain the restriction on the exact cuisine type and the specific delivery zones where the business has established ratings.

Confidentiality

Binds both parties to maintain the confidentiality of all business information shared during the LOI and due diligence process, including platform revenue data, customer databases, recipes, and supplier pricing.

Example Language

Each party agrees to maintain in strict confidence all non-public information received from the other party in connection with the proposed transaction ('Confidential Information'), including but not limited to platform revenue dashboards, customer order data, recipes and prep procedures, vendor pricing, and financial statements. Neither party shall disclose Confidential Information to any third party without the prior written consent of the disclosing party, except to legal counsel, financial advisors, and lenders on a need-to-know basis who are bound by equivalent confidentiality obligations. This confidentiality obligation shall survive termination of this LOI for a period of three (3) years.

💡 Ghost kitchen sellers are particularly sensitive about recipe confidentiality — their menu is often their only defensible asset. Consider a separate standalone NDA executed prior to sharing any detailed financial or operational data, and reference that NDA in the LOI rather than relying solely on this section. Buyers should also protect their acquisition strategy if they are executing a roll-up, as disclosing target criteria can affect pricing in subsequent deals.

Binding and Non-Binding Provisions

Specifies which sections of the LOI are legally binding and which are expressions of intent only. This protects both parties while preserving flexibility during due diligence and negotiation of the definitive agreement.

Example Language

This Letter of Intent is non-binding in all respects except for the following provisions, which shall constitute binding obligations of the parties: (i) the Confidentiality section; (ii) the Exclusivity section; (iii) the Good Faith Deposit terms; and (iv) each party's agreement to bear its own legal and advisory fees in connection with this LOI. All other terms herein represent the current intent of the parties and are subject to negotiation, due diligence findings, and execution of a definitive Asset Purchase Agreement. Nothing in this LOI shall obligate either party to complete the proposed transaction.

💡 Never sign an LOI where the purchase price or deal structure is presented as binding before due diligence. In ghost kitchen deals, the gap between seller-represented revenue and verified net platform revenue after commissions is often significant enough to materially change the valuation. Keep the price non-binding with a clear mechanism for adjustment based on due diligence findings, and make sure both your attorney and the seller's attorney confirm which provisions are enforceable under applicable state law.

Key Terms to Negotiate

Net Revenue Definition

Insist that all revenue figures in the LOI and purchase price calculation reflect net platform revenue after deducting DoorDash, Uber Eats, and Grubhub commissions, promotional fees, refunds, and chargebacks. Gross platform sales can overstate true revenue by 25–35%, which at a 3.5x multiple represents a significant valuation gap.

Facility Lease Transferability

Negotiate an explicit contingency requiring confirmation that the ghost kitchen facility lease — whether with CloudKitchens, Kitchen United, or an independent commissary — can be assigned to the buyer or that the facility operator will execute a new lease on equivalent terms. A non-transferable or expiring lease with no renewal path is a deal-breaker that should be confirmed before due diligence resources are committed.

Platform Account Transition Plan

Because delivery platform merchant accounts are technically non-transferable under most platform terms of service, negotiate a detailed transition services agreement specifying how the seller will maintain operations under their credentials, how and when operational control transfers to the buyer, and what happens if a platform flags the account during transition. This operational detail is too important to leave to the definitive agreement.

Earnout Performance Metrics

If an earnout is included, negotiate metrics that are objectively verifiable through third-party platform dashboards — such as net revenue thresholds and average star ratings — rather than metrics the buyer can influence post-closing through pricing or operational decisions. Include a mutual covenant preventing the buyer from taking actions specifically designed to suppress earnout performance.

Seller Note Standby Period

If SBA financing is used, the seller note will typically require a 24-month standby period per SBA guidelines, during which no principal or interest payments are made. Negotiate the standby terms upfront in the LOI to avoid last-minute surprises when the lender reviews deal structure. Some sellers are unaware of this requirement and may object if it surfaces late in the process.

Non-Compete Geographic Scope

Push for a non-compete that covers all delivery zones currently served by the business rather than just a radius from the kitchen address. Ghost kitchens can serve 10–20 mile delivery radii, and a seller who reopens a competing concept just outside a simple mileage-based restriction can still cannibalize the acquired brand's order volume within the same delivery zone.

Customer Data Ownership

Explicitly negotiate the transfer of all customer data collected through direct ordering channels, email lists, and loyalty programs as part of the asset purchase. Confirm that data transfer complies with applicable privacy laws and that the seller retains no right to market to that customer list post-closing. This data is often the most defensible long-term asset of a ghost kitchen with a direct ordering presence.

Common LOI Mistakes

  • Accepting platform revenue figures at face value without requiring platform payout statements that reflect net revenue after commissions, refunds, and promotional fees — a mistake that can lead to overpaying by 20–30% of the intended EBITDA multiple
  • Failing to address ghost kitchen facility lease transferability in the LOI as a binding contingency, then discovering mid-due-diligence that the CloudKitchens or Kitchen United lease requires landlord consent that is denied or comes with materially worse terms
  • Structuring the entire earnout around revenue metrics that the buyer controls post-closing without including a seller protection covenant, creating disputes about whether the buyer intentionally suppressed performance to avoid earnout payments
  • Neglecting to include a platform account transition plan in the LOI, leaving both parties to improvise a workaround for non-transferable DoorDash and Uber Eats merchant accounts at closing when time pressure creates costly operational gaps
  • Underestimating key person dependency by accepting the seller's SOP documentation at face value without stress-testing whether a new operator can actually replicate food quality and platform rating consistency — a gap that typically surfaces in the first 90 days post-closing when ratings decline and revenue follows

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Frequently Asked Questions

How is a ghost kitchen valued differently from a traditional restaurant?

Ghost kitchens are valued primarily on EBITDA multiples ranging from 2.5x to 4.5x, with no significant premium for real estate or equipment given the asset-light model. The key value drivers are consistent net platform revenue after commissions, brand ratings above 4.5 stars, diversified multi-platform revenue with no single channel exceeding 50% of sales, and the presence of a direct ordering channel that reduces dependency on third-party platforms. Unlike traditional restaurants where location and lease value contribute to purchase price, ghost kitchen value is almost entirely intangible — brand equity, platform reputation, customer data, and documented operational systems.

Are ghost kitchen acquisitions eligible for SBA 7(a) financing?

Yes, ghost kitchens are generally SBA 7(a) eligible as operating food service businesses with demonstrated revenue and EBITDA. The primary challenge is collateral coverage — SBA lenders prefer hard assets like real estate and equipment, and ghost kitchens have limited tangible collateral. Buyers should work with SBA lenders experienced in service business acquisitions who are comfortable underwriting intangible asset value including brand goodwill and platform account history. A formal business valuation from a qualified appraiser that documents intangible asset value is often required by lenders and should be budgeted as a deal cost.

What happens to DoorDash and Uber Eats accounts after a ghost kitchen is acquired?

Third-party delivery platform merchant accounts are technically non-transferable under most platform terms of service, which means you cannot simply reassign the seller's account to a new legal entity. In practice, most ghost kitchen acquisitions use a transition services arrangement where the seller continues operating the platform accounts under their credentials during a defined post-closing period while the buyer simultaneously applies for new merchant accounts using the same brand assets. Some buyers negotiate with platform representatives directly to facilitate smoother transitions, particularly for established brands with strong rating histories. This process should be explicitly addressed in the LOI and the definitive agreement.

How long should the seller transition period be in a ghost kitchen acquisition?

A minimum of 60 days is standard for ghost kitchen transitions, and 90 days is advisable for any operation where the seller's personal involvement in food quality, customer service, or platform management is significant. The transition period should cover comprehensive recipe and SOP training, live shadowing of kitchen operations across peak service periods, platform account management handoff, and introduction to the facility operator and key vendors. If the seller's personal brand or social media presence is embedded in the concept, negotiate a longer brand transition timeline and a clear social media handoff plan as part of the transition services agreement.

What due diligence is most critical when buying a ghost kitchen?

The five most critical due diligence areas for ghost kitchen acquisitions are: first, platform-level net revenue verification using actual payout statements from DoorDash, Uber Eats, and Grubhub to confirm post-commission revenue; second, facility lease review confirming transferability and remaining term with the kitchen operator; third, gross margin analysis by menu item to identify which SKUs actually drive profitability versus volume; fourth, brand rating authenticity review to confirm star ratings are organic and have not declined in the prior 6–12 months; and fifth, key person dependency assessment to determine whether food quality and operations can genuinely be replicated by a new operator using existing SOPs without the founding operator's daily involvement.

What is a fair earnout structure for a ghost kitchen acquisition?

A fair ghost kitchen earnout typically spans 12–24 months post-closing and ties payments to objective, third-party-verifiable metrics such as net platform revenue thresholds and average star rating maintenance across platforms. Earnout amounts typically represent 10–20% of the total purchase price. The most important structural element is including mutual covenants that prevent the buyer from taking actions designed to suppress earnout performance — such as dramatically changing the menu, raising prices beyond market rates, or reducing marketing spend — while also preventing the seller from taking actions post-closing that damage the brand. Earnouts work best when both parties have aligned incentives during the transition period.

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