Due Diligence Guide · Memory Care Facility

Due Diligence Guide for Acquiring a Memory Care Facility

A structured checklist for buyers evaluating licensed memory care operations between $1M–$5M in revenue, covering regulatory compliance, census quality, staffing, and real estate.

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Acquiring a memory care facility requires deeper scrutiny than most lower middle market deals. Beyond standard financial review, buyers must assess state licensing status, survey deficiency history, dementia-specific staffing certifications, resident acuity levels, and physical plant safety compliance before committing capital.

Memory Care Facility Due Diligence Phases

01

Phase 1: Regulatory and Licensing Review

Validate the facility's legal right to operate and identify any compliance risks that could disrupt licensure, trigger sanctions, or affect Medicaid provider agreements post-close.

State Operating License and Survey Historycritical

Request current license, all state survey reports from the past five years, and any corrective action plans. Flag Class A deficiencies, immediate jeopardy citations, or pending enforcement actions.

Medicaid Provider Agreement Statuscritical

Confirm active Medicaid certification, provider number, and enrollment status. Determine whether a stock or asset purchase is required to preserve existing agreements without re-enrollment delays.

Certificate of Occupancy and Zoning Complianceimportant

Verify the facility holds a valid certificate of occupancy for memory care use and that local zoning permits continued residential care operations at the licensed bed count.

02

Phase 2: Financial and Census Analysis

Evaluate revenue quality, occupancy trends, and payer mix to confirm sustainable cash flow and assess exposure to Medicaid rate risk or census volatility.

Payer Mix and Average Daily Rate Breakdowncritical

Obtain monthly census reports showing occupancy, private-pay percentage, Medicaid census, and average daily rate by payer type for the trailing 24 months. Target 50%+ private pay.

Revenue and EBITDA Reconciliationcritical

Review three years of accrual-based financials with a detailed add-back schedule. Recast owner compensation, personal expenses, and one-time costs to confirm normalized EBITDA between $300K–$1.5M.

Move-In and Move-Out Trend Analysisimportant

Analyze monthly admission and discharge data to identify census stability, seasonal patterns, or accelerating move-outs that could signal care quality concerns or competitive displacement.

03

Phase 3: Operational and Physical Plant Assessment

Assess staffing quality, resident liability exposure, and facility condition to identify hidden capital requirements and transition risks before finalizing deal structure.

Staffing Ratios, Certifications, and Turnover Ratescritical

Review staff schedules, dementia-care certification records, and trailing 12-month turnover data. Identify any positions relying on agency labor, which inflates costs and signals retention problems.

Resident Care Agreements and Litigation Historycritical

Review all signed care agreements, rate schedules, and any resident or family complaints, grievances, or litigation filed in the past five years, including elopement or fall incidents.

Physical Plant Condition and Life Safety Complianceimportant

Commission an independent property inspection covering HVAC, sprinkler systems, emergency call systems, secured egress points, and dementia-specific safety features. Quantify any deferred maintenance or required capital expenditures.

04

Phase 4: SBA Financing and Deal Structure Validation

Verify the Memory Care Facility acquisition qualifies for SBA financing, the purchase price is supportable by the verified cash flow, and the deal structure protects the buyer's downside.

SBA Eligibility Confirmationcritical

Confirm the Memory Care Facility meets SBA 7(a) eligibility requirements: the business is for-profit, U.S.-based, within SBA size standards, and the buyer meets personal financial requirements. Some industries have specific SBA restrictions — verify before LOI.

Normalized EBITDA vs. SBA Debt Service Coveragecritical

Model verified normalized EBITDA against projected SBA loan payments at current rates. A $1M SBA 7(a) loan at 10.5% over 10 years costs approximately $13,000/month. The Memory Care Facility must generate at least 1.25x debt service coverage after a market-rate manager salary to pass underwriting.

Seller Note and Earnout Structure Reviewimportant

Confirm the seller note is properly subordinated to the SBA loan and goes on 24-month standby as required by SBA rules. If an earnout is included, define exact measurement metrics, time period, and dispute resolution process before signing the purchase agreement.

Memory Care Facility-Specific Due Diligence Items

  • Confirm all dementia care programming materials, activity therapy schedules, and any proprietary cognitive engagement curricula transfer with the business at closing.
  • Verify that secured perimeter systems, wander guard technology, and elopement prevention protocols meet current state standards and have been tested within the past 12 months.
  • Assess the referral pipeline by reviewing admission source data, relationships with hospital discharge planners, neurologists, and elder law attorneys that drive consistent census growth.
  • Evaluate long-term care insurance billing procedures, outstanding claim reimbursements, and any payer disputes that may represent off-balance-sheet receivables or write-off risks.
  • Review administrator licensure, tenure, and willingness to remain post-acquisition, as state regulations require a licensed administrator on record and transitions can trigger regulatory scrutiny.
  • Verify that the purchase price divided by verified normalized EBITDA produces a multiple consistent with current market comparables for Memory Care Facility transactions — overpaying by 0.5x–1.0x EBITDA is the most common buyer error in this sector.
  • Confirm the lease terms are assignable to the buyer with the landlord's written consent, and that the remaining lease term extends at least through the SBA loan term — lenders require this before funding.
  • Request copies of all material vendor contracts, supplier agreements, and service relationships — confirm which are transferable, which require novation, and which may terminate on change of ownership.

Standard Document Request List

Before signing a Letter of Intent, request these documents from the seller. Missing or incomplete items are a red flag — not a reason to proceed without them.

  • 3 years of business tax returns (Schedule C or Form 1120)
  • Last 3 years profit & loss statements (monthly detail)
  • Current balance sheet and accounts receivable aging
  • Customer/client list with revenue by account (anonymized)
  • All active contracts, subscriptions, and recurring agreements
  • Equipment list with condition and estimated replacement cost
  • Employee roster with tenure, title, and compensation
  • Any pending or threatened litigation or regulatory complaints
  • Owner compensation and discretionary expense add-backs
  • Year-to-date financials vs. prior year same period

Frequently Asked Questions

Is a stock purchase or asset purchase better for acquiring a memory care facility?

Stock purchases preserve Medicaid provider agreements and existing state licenses but carry more liability. Asset purchases are cleaner but may require re-enrollment and new license applications, causing operational delays.

What occupancy rate should I require before making an offer on a memory care facility?

Target facilities with trailing 12-month occupancy consistently above 75%, ideally 85%+. Occupancy below 70% significantly compresses margins and may indicate referral pipeline, care quality, or market positioning problems.

Can I use SBA financing to acquire a memory care facility?

Yes. Memory care facilities are SBA 7(a) eligible when structured as an operating business acquisition. SBA financing can cover goodwill, equipment, and working capital, with sellers commonly carrying 10–15% to meet injection requirements.

How do state survey deficiencies affect my acquisition valuation?

Class B deficiencies with resolved corrective action plans have limited impact. Class A deficiencies, immediate jeopardy citations, or open enforcement actions materially reduce valuation and may make lender financing unavailable until fully resolved.

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