LOI Template & Guide · PR & Communications Firm

Letter of Intent Template for Acquiring a PR & Communications Firm

Structure your offer the right way — protect against client concentration risk, key person dependency, and retainer revenue uncertainty with an LOI built specifically for PR and communications agency deals.

Acquiring a PR or communications firm in the $1M–$5M revenue range requires an LOI that goes well beyond standard business acquisition language. Unlike asset-heavy businesses, a PR firm's value lives in its client retainer relationships, the account team that services them, and the founder's personal credibility in the market. A poorly constructed LOI that ignores these dynamics can expose buyers to significant post-close risk — from client churn on day one to a founder who exits with the relationships the buyer just paid for. This guide walks through each section of a well-structured LOI for a PR firm acquisition, including how to address key person transition, earnout mechanics tied to retainer retention, and the exclusivity provisions you need to conduct proper due diligence on informal client contracts. Whether you are financing through SBA 7(a), structuring an earnout, or negotiating an equity rollover with a retiring founder, this template and guide give you the language and leverage to close with confidence.

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LOI Sections for PR & Communications Firm Acquisitions

Parties and Transaction Overview

Identifies the buyer entity, seller entity, and the nature of the transaction — whether it is structured as an asset purchase or stock purchase. For PR firms, asset purchases are common because buyers want to acquire client contracts, media databases, and brand assets while leaving behind unknown liabilities. Stock purchases may be preferred when client contracts are non-assignable without consent.

Example Language

This Letter of Intent ('LOI') is entered into by [Buyer Entity Name] ('Buyer') and [Seller Name / Firm Name] ('Seller') and sets forth the general terms under which Buyer intends to acquire substantially all of the assets (or all of the issued and outstanding equity interests, as applicable) of [PR Firm Name], a [State] [entity type] ('the Company'), including all client contracts, retainer agreements, media contact databases, proprietary software licenses, trade names, and goodwill associated with the Company's public relations and communications business.

💡 Clarify early whether the deal is an asset or stock purchase. Many boutique PR firms operate as S-corps or LLCs, and sellers often prefer stock sales for tax treatment. Buyers should push for asset purchases to avoid inheriting undisclosed liabilities, particularly employment disputes or client billing disagreements. If key client contracts contain anti-assignment clauses — common in government or healthcare PR engagements — a stock purchase may be structurally necessary to preserve those relationships.

Purchase Price and Consideration Structure

Defines the total enterprise value, the allocation between cash at close, seller note, and earnout, and the equity injection requirement if SBA financing is involved. For PR firms, consideration structures almost always include a performance-based component tied to client retention, given the informal nature of most retainer agreements.

Example Language

The aggregate purchase price for the Company shall be approximately $[X,XXX,000] ('Purchase Price'), subject to customary adjustments, structured as follows: (i) $[X,XXX,000] in cash at closing, funded through a combination of SBA 7(a) financing and Buyer equity injection of not less than 10% of total project cost; (ii) a Seller Note of $[XXX,000] bearing interest at [6–7]% per annum, payable over [36–60] months, subordinated to senior SBA lender; and (iii) an Earnout of up to $[XXX,000] payable over 24 months post-close contingent on the Company maintaining at least [85]% of trailing twelve-month retainer revenue as measured on a rolling quarterly basis.

💡 The earnout structure is the most heavily negotiated element in PR firm acquisitions. Sellers will push for shorter earnout windows (12 months) and lower retention thresholds (75–80%), while buyers should target 24-month windows and 85–90% thresholds to account for natural churn in the first year post-transition. Tie earnout measurement specifically to retainer revenue, not total revenue, to exclude one-time project work that inflates performance. Ensure the earnout agreement includes a clause requiring the buyer to not materially change pricing, service scope, or key personnel in a way that would artificially suppress earnout achievement.

Valuation Basis and Adjustment Mechanisms

Establishes the financial basis for the purchase price — typically a multiple of trailing twelve-month EBITDA or seller's discretionary earnings (SDE) — and defines how adjustments will be made for working capital, client churn discovered in due diligence, and any revenue reclassifications between recurring and project-based work.

Example Language

The Purchase Price is based on a multiple of [3.5x–5.0x] trailing twelve-month adjusted EBITDA of approximately $[XXX,000], as reflected in the Company's financial statements for the period ending [date]. The Purchase Price shall be subject to a working capital adjustment at close, with a target working capital of $[XX,000] representing [X] months of normalized operating expenses. In the event that due diligence reveals that more than [15]% of trailing revenue is derived from non-recurring project engagements previously classified as retainer revenue, the parties agree to renegotiate the Purchase Price in good faith prior to executing a definitive agreement.

💡 PR firm owners frequently include project revenues in their retainer revenue figures to maximize valuation. Require the seller to provide a revenue schedule broken down by client, engagement type (retainer vs. project), start date, and most recent renewal date. Any revenue from clients whose last signed agreement is more than 18 months old should be treated as at-risk revenue and discounted in the valuation. EBITDA add-backs for owner compensation, personal vehicle expenses, and above-market owner salary are common and should be scrutinized carefully.

Due Diligence Period and Access

Defines the length of the due diligence period, the scope of access the buyer will have to financial records, client contracts, employee agreements, and operational systems, and the process for managing confidentiality during the review. PR firms require specialized due diligence focused on client contract quality, talent retention risk, and the transferability of founder relationships.

Example Language

Buyer shall have [45–60] days from the execution of this LOI ('Due Diligence Period') to conduct a comprehensive review of the Company, including but not limited to: (i) three years of CPA-reviewed or audited financial statements and monthly P&L reports; (ii) all client retainer agreements, project contracts, and service agreements including notice periods, renewal terms, and historical churn data; (iii) a client concentration analysis showing each client's percentage of total revenue for the past three years; (iv) all employee agreements, non-solicitation provisions, and independent contractor arrangements; and (v) a complete inventory of media databases, PR software licenses, owned tools, and documented operational workflows. Seller agrees to make the Company's senior account team leads available for introductory conversations with Buyer during due diligence, subject to mutual agreement on confidentiality protocols.

💡 Fifty to sixty days is standard for a PR firm given the complexity of reviewing informal client relationships. Push for access to the account team leads — not just the founder — early in due diligence. The account team's perception of the acquisition will heavily influence whether they stay post-close. Also request a list of all clients lost in the past three years and the stated reason for departure; voluntary churn driven by budget cuts is less concerning than churn driven by service dissatisfaction or personal relationships with the departing founder.

Key Person and Transition Obligations

Addresses the single most important risk in any PR firm acquisition: the dependency of client and media relationships on the founder or a small group of senior account executives. This section defines the seller's post-close transition commitment, the structure of any consulting or employment agreement, and consequences if the seller violates transition obligations.

Example Language

As a condition of closing, Seller agrees to enter into a Transition Services Agreement ('TSA') with Buyer for a period of no less than [18–24] months post-close, during which Seller shall (i) actively participate in client introductions and relationship transitions to designated Buyer personnel; (ii) remain available for media and stakeholder engagement support on a mutually agreed schedule not to exceed [X] hours per week; and (iii) refrain from soliciting, contacting, or accepting engagements from any client of the Company for a period of [24–36] months post-close. Compensation for Seller's transition services shall be $[XX,000] per month during the TSA period, with continued eligibility for earnout payments conditional on Seller's material compliance with transition obligations.

💡 Sellers will resist long transition periods, especially those over 18 months, and will push for consulting arrangements that give them flexibility to pursue other work. Structure the TSA so that earnout payments are partially conditioned on transition compliance — this creates a financial incentive for the seller to actively transfer relationships rather than simply showing up for introductory calls. Be explicit about what 'client relationship transfer' means: it should include documented handoffs, formal introductions, and a review period where the Buyer's team shadows the seller on client communications.

Non-Compete and Non-Solicitation

Establishes the geographic, temporal, and functional scope of the seller's non-compete agreement and the non-solicitation provisions covering both clients and employees. In PR firms, these provisions are critical because the seller's Rolodex and media relationships are the business, and an unconstrained seller could rebuild a competing practice within months.

Example Language

Seller agrees to a non-competition covenant for a period of [3–5] years post-close, restricting Seller from owning, operating, consulting for, or being employed by any public relations, communications, or marketing agency serving clients in [defined geographic market or industry verticals] that would directly compete with the Company's existing service lines. Seller further agrees to a non-solicitation covenant for a period of [3–5] years post-close, prohibiting Seller from (i) soliciting, inducing, or accepting business from any client of the Company as of the closing date; and (ii) soliciting, recruiting, or employing any employee or subcontractor of the Company for a period of [3] years post-close.

💡 Enforce-ability of non-competes varies significantly by state — California, Minnesota, and North Dakota effectively prohibit them, while most other states enforce reasonable restrictions. If the seller operates in a state with weak non-compete laws, negotiate a stronger non-solicitation clause as an alternative. SBA lenders require non-compete agreements from sellers as a condition of 7(a) loan approval. Sellers will push to narrow the scope by industry vertical (e.g., 'healthcare PR only') or geography; push back if the firm serves clients nationally or across multiple verticals.

Exclusivity and No-Shop Provision

Grants the buyer an exclusive negotiating period during which the seller agrees not to solicit, entertain, or accept offers from other potential acquirers. This is particularly important in PR firm deals where founders may be running informal parallel processes with competing agency groups.

Example Language

In consideration of the time and expense associated with Buyer's due diligence, Seller agrees that for a period of [60] days from the date of execution of this LOI ('Exclusivity Period'), Seller shall not, directly or indirectly, solicit, initiate, encourage, or engage in discussions with any other party regarding the sale, merger, recapitalization, or other disposition of the Company or its assets. Seller shall promptly notify Buyer of any unsolicited acquisition inquiries received during the Exclusivity Period. The Exclusivity Period may be extended by mutual written agreement if the parties are actively progressing toward a definitive agreement.

💡 Sellers in competitive markets — especially those represented by brokers running structured processes — will resist exclusivity provisions or push for shorter windows (30–45 days). In a competitive process, you may need to move quickly to LOI and accept a shorter exclusivity window in exchange for a compelling offer price. If you are conducting SBA financing, make sure your exclusivity window accounts for lender processing time, which can add 4–6 weeks to a timeline.

Conditions to Closing

Lists the material conditions that must be satisfied before either party is obligated to close the transaction, including satisfactory completion of due diligence, financing contingency, third-party consents for client contract assignments, and execution of key employee retention agreements.

Example Language

The obligations of Buyer to consummate the transactions contemplated herein are conditioned upon, among other things: (i) completion of due diligence to Buyer's satisfaction in its sole and absolute discretion; (ii) receipt of SBA 7(a) loan commitment from Buyer's lender on terms acceptable to Buyer; (iii) obtaining written consent from clients representing no less than [75]% of trailing twelve-month retainer revenue to assignment of their service agreements to Buyer or Buyer's designated entity; (iv) execution of employment or consulting agreements with no fewer than [X] key account management personnel identified by Buyer during due diligence; and (v) execution of a definitive Asset Purchase Agreement (or Stock Purchase Agreement) with representations, warranties, and indemnification provisions acceptable to Buyer.

💡 The client consent condition is the most deal-sensitive provision in a PR firm LOI. Many retainer agreements — if they exist in writing at all — contain anti-assignment clauses requiring client consent for any change of ownership. Requiring 75% consent thresholds by revenue creates a hard floor; anything below that means a material portion of the revenue base is at risk on day one. Sellers will resist this condition because reaching out to clients for consent can tip off the market about the sale. Consider structuring the consent outreach to occur only after the definitive agreement is signed, with closing held in escrow pending receipt of consents.

Confidentiality

Establishes the mutual obligation of both parties to keep the terms of the LOI and all due diligence materials confidential, with specific carve-outs for disclosures required by lenders, legal counsel, and accountants involved in the transaction.

Example Language

Each party agrees to keep the existence and terms of this LOI, and all information exchanged in connection with due diligence, strictly confidential and shall not disclose such information to any third party without the prior written consent of the other party, except as required by law or as necessary to disclose to (i) legal counsel, accountants, or financial advisors involved in the transaction; (ii) Buyer's SBA lender or other financing sources; or (iii) key employees of either party on a need-to-know basis and subject to equivalent confidentiality obligations. Neither party shall make any public announcement regarding the proposed transaction without the prior written consent of the other party.

💡 Confidentiality is especially sensitive in PR firm deals because the seller's employees, clients, and industry peers are often closely networked. A premature disclosure that the firm is for sale can trigger client anxiety, employee departures, and competitive poaching. Consider whether a separate, more detailed NDA should be executed prior to the LOI to govern due diligence document exchange. Include a specific provision prohibiting either party from disclosing the transaction to the seller's employees until an agreed communication plan is in place post-signing.

Binding vs. Non-Binding Provisions

Clarifies which sections of the LOI are legally binding and which represent non-binding expressions of intent. Standard practice is for most financial and deal terms to be non-binding while exclusivity, confidentiality, and governing law provisions are binding.

Example Language

This LOI is intended to be non-binding with respect to the proposed acquisition terms set forth in Sections [1] through [8], which represent the current good-faith intentions of the parties but do not constitute a legally binding obligation to consummate the proposed transaction. The provisions of Sections [9] (Confidentiality), [10] (Exclusivity), [11] (Governing Law), and this Section [12] shall be legally binding upon the parties from the date of execution of this LOI. Neither party shall have any legal obligation to consummate the proposed transaction unless and until a definitive purchase agreement is executed by both parties.

💡 Make this section explicit and unambiguous. Courts have found LOIs to create binding obligations when the language is unclear, which can create unwanted liability for either party. If you are negotiating in a state with strong implied duty of good faith doctrines, be especially careful about language suggesting exclusivity on deal terms. Have legal counsel review the binding vs. non-binding language before execution.

Key Terms to Negotiate

Earnout Measurement Basis: Retainer Revenue vs. Total Revenue

In PR firm deals, sellers will push to measure earnout performance against total revenue — which includes project-based and one-time work — while buyers should insist on measuring against recurring retainer revenue only. Project revenue is episodic and can be manipulated by timing engagements to fall within measurement periods. A retainer revenue-only earnout threshold of 85% over 24 months provides meaningful protection against the most common post-close revenue erosion scenario: client churn in months 6–18 as clients reassess their commitment under new ownership.

Client Consent Threshold as a Closing Condition

Negotiate a specific percentage of retainer revenue (typically 70–80%) that must be confirmed via written client consent to contract assignment before closing is required to occur. This prevents a scenario where the deal closes and the buyer immediately discovers that major clients are exercising termination rights triggered by the change of ownership. Structure the consent process carefully — working with the seller to craft a client communication plan that frames the acquisition as a positive evolution rather than a disruptive change of control.

Transition Services Agreement Duration and Earnout Linkage

The length and structure of the seller's post-close transition commitment is directly tied to client retention risk. Negotiate a minimum 18-month TSA with monthly compensation to incentivize compliance, and explicitly link a portion of the earnout — typically 25–30% — to the seller's fulfillment of transition milestones including documented client introductions, handoffs of key media relationships, and participation in at least one business review meeting per major client during the earnout period.

Key Employee Retention Agreements as a Pre-Close Condition

Require that signed employment or retention agreements with the top 2–3 account management personnel be executed before or simultaneously with closing. Include stay bonuses funded partly from purchase price proceeds — typically 5–10% of annual salary — payable at 12 and 24 months post-close conditional on continued employment. This aligns the interests of the account team with the buyer's success and reduces the risk of mass departures in the post-announcement period when uncertainty is highest.

Revenue Quality Reclassification Right Prior to Definitive Agreement

Negotiate the explicit right to reclassify revenues discovered during due diligence as non-recurring if they do not meet the definition of retainer revenue agreed to in the LOI — and to adjust the purchase price accordingly before executing the definitive agreement. This prevents sellers from inflating retainer revenue figures by including project revenues, one-time crisis communications engagements, or clients who have informally terminated but have not yet been removed from revenue forecasts. Include a threshold — for example, if reclassified revenues exceed 15% of total trailing revenue, the buyer has the right to adjust the purchase price or terminate without penalty.

Non-Solicitation Scope: Employees and Subcontractors

Beyond the standard client non-solicitation, negotiate an explicit non-solicitation provision covering both W-2 employees and 1099 subcontractors who are integral to service delivery. Many boutique PR firms rely heavily on freelance publicists, writers, and media specialists who are not employees but whose loss would materially impair the firm's capacity. Ensure the non-solicitation clause covers any individual who received compensation from the firm in the 24 months prior to closing and is known to the seller.

Common LOI Mistakes

  • Failing to distinguish retainer revenue from project revenue when establishing the valuation basis in the LOI — PR firm owners frequently blend these revenue streams, and a buyer who accepts a blended revenue multiple without separating recurring from episodic work will overpay for revenue that may not exist 12 months post-close.
  • Omitting a client concentration cap as a condition of closing — without requiring that no single client represent more than 25–30% of retainer revenue at close, the buyer risks acquiring a firm where one departure event eliminates a third of the business, regardless of earnout protections.
  • Structuring a seller transition period that is too short or poorly defined — an LOI that simply states 'seller will assist with transition for 90 days' gives the seller no financial incentive to actively transfer relationships and gives the buyer no recourse if the seller disengages after closing, taking their Rolodex with them.
  • Not requiring key employee retention agreements as a pre-closing condition — signing an LOI without locking up the senior account team before due diligence begins leaves the buyer vulnerable to a scenario where the account team learns about the sale through due diligence activity and begins exploring other opportunities before the deal closes.
  • Using generic LOI templates that do not address the informal nature of PR client contracts — most boutique PR retainers are documented by email exchanges, scope-of-work letters, or annual renewal emails rather than formal signed agreements, and an LOI that assumes all contracts are formalized will produce a false picture of revenue security that collapses in legal due diligence.

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Frequently Asked Questions

How long should the exclusivity period be in an LOI for acquiring a PR firm?

For a PR firm acquisition financed through SBA 7(a), plan for a 60-day exclusivity window at minimum. SBA lender processing alone can take 30–45 days after receiving a complete loan package, and you need adequate time to conduct client contract review, employee due diligence, and key person interviews before that clock runs out. If you are acquiring an all-cash deal without SBA financing, 45 days may be sufficient. Be wary of sellers — especially those represented by brokers — who push for 30-day exclusivity windows, as that timeline is rarely adequate to properly evaluate client retention risk in a professional services firm.

Should the LOI specify a stock purchase or asset purchase for a PR firm?

This is one of the most consequential structural decisions in a PR firm acquisition and should be addressed in the LOI. Asset purchases are generally preferred by buyers because they allow selective assumption of liabilities and provide a stepped-up tax basis on acquired assets. However, many PR client contracts contain anti-assignment language that requires client consent for an asset transfer, creating friction at close. If a material percentage of revenue is tied to contracts with strict non-assignment provisions — particularly in government, regulated industry, or institutional client contexts — a stock purchase may be necessary to preserve those relationships without triggering consent requirements. Review a sample of client contracts before locking in the structure in the LOI.

How should earnout thresholds be set in a PR firm LOI given that most clients are month-to-month?

Set earnout thresholds based on trailing twelve-month retainer revenue measured on a rolling quarterly basis, with a retention threshold of 85% for the first 12 months and 80% for months 13–24. Month-to-month retainer arrangements are the industry norm, but that does not mean the revenue is unstable — long-tenured retainer clients often stay for 3–7 years without formal contracts. The earnout window should be long enough (24 months) to capture the natural attrition cycle, and the measurement methodology should exclude clients who terminate for reasons clearly outside the buyer's control, such as client bankruptcy or acquisition by a company with in-house PR capabilities.

What financial documents should a buyer require before signing an LOI for a PR firm?

Before signing an LOI, request three years of P&L statements, a trailing twelve-month revenue breakdown by client showing retainer versus project revenue, and a client list with start dates and most recent billing amounts. You do not need full due diligence documents at LOI stage, but you do need enough information to validate the valuation basis — specifically, that the EBITDA multiple is being applied to genuinely recurring retainer revenue and that no single client represents an outsized concentration risk. Also ask for an owner add-back schedule so you understand the adjusted EBITDA figure and can identify any unusually large discretionary expenses that may not be fully defensible to an SBA lender.

Can SBA 7(a) financing be used to acquire a PR firm, and does the LOI need to reference it?

Yes, SBA 7(a) financing is commonly used to acquire PR and communications firms, provided the business has at least two to three years of positive cash flow, the buyer meets personal credit and equity injection requirements, and the seller provides a non-compete agreement — which the SBA requires as a standard loan condition. The LOI should explicitly reference SBA financing as the intended funding source and include a financing contingency that allows the buyer to terminate without penalty if the loan commitment is not obtained within a defined window, typically 30–45 days from LOI execution. Note that SBA lenders will require a formal business valuation, and any seller note must be structured on full standby during the SBA loan repayment period, which affects how the seller note is positioned in the consideration structure.

How do you handle the disclosure of the sale to employees and clients in the LOI?

The LOI should include a confidentiality provision that explicitly prohibits either party from disclosing the proposed transaction to employees, clients, or competitors without prior written consent from the other party. It should also require the parties to agree on a joint communication plan before any disclosure is made — covering timing, messaging, and sequencing of employee versus client notifications. In PR firms, premature disclosure is particularly damaging because the seller's professional network is tightly connected, and news of a sale can trigger immediate client anxiety and employee recruiting by competitors. A well-structured LOI defers all disclosure until after the definitive agreement is signed and a communication strategy is in place.

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