A field-tested LOI framework built for lash studio acquisitions — covering purchase price structure, technician retention provisions, client transfer risk, and earnout terms tied to real performance metrics.
A Letter of Intent (LOI) is the foundational document in any eyelash extension studio acquisition. It establishes the proposed purchase price, deal structure, key conditions, and exclusivity period before the parties invest significant time and cost in formal due diligence and legal documentation. For lash studio deals specifically, the LOI must address risks that are unique to this industry: revenue concentration in one or two star technicians, the transferability of a loyal but relationship-driven client base, the strength and assignability of the studio lease, and the reliability of financial records that may include cash transactions or owner-blended expenses. A well-crafted LOI signals buyer seriousness, sets negotiation anchors on the most contested terms, and protects both parties by defining what happens if key assumptions — like technician retention or membership revenue continuity — do not hold post-close. Studios in the $300K–$1.5M revenue range typically sell at 2.5x–4.5x SDE, and the LOI is where that multiple gets anchored against specific performance conditions. This guide walks through every major section of the LOI, provides realistic example language drawn from lash studio transactions, and flags the negotiation landmines most buyers miss before they sign.
Find Eyelash Extension Studio Businesses to AcquireBuyer and Seller Identification
Clearly identifies the legal entities or individuals entering into the agreement. Specifies whether the buyer is an individual, LLC, or acquisition vehicle, and confirms the legal name of the selling entity and the studio's operating trade name. This section also confirms whether the transaction is structured as an asset purchase or equity purchase — for lash studios, asset purchases are strongly preferred by buyers to avoid inheriting unknown liabilities, lease obligations, or employment disputes.
Example Language
This Letter of Intent ('LOI') is entered into as of [Date] by and between [Buyer Legal Name], a [State] limited liability company ('Buyer'), and [Seller Legal Name], doing business as [Studio Trade Name] ('Seller'). The parties intend that this transaction be structured as an asset purchase, whereby Buyer will acquire substantially all operating assets of the Studio, including client records, booking software data, trade name, equipment, lease rights, and existing supply inventory, but excluding cash, accounts receivable, and personal liabilities of Seller.
💡 Sellers of lash studios occasionally push for equity sales to obtain capital gains tax treatment. Buyers should resist this unless indemnification protections are robust, as equity purchases inherit all historical liabilities including potential wage claims from technicians classified as contractors. Always confirm the operating entity type (LLC vs. S-Corp) early, as it affects SBA loan eligibility and deal structure options.
Purchase Price and Valuation Basis
States the proposed purchase price, the valuation methodology used to arrive at that number, and the financial metrics it is based on — specifically Seller's Discretionary Earnings (SDE) and the applied multiple. For eyelash extension studios, SDE typically reflects add-backs for owner compensation, personal auto expenses, personal health insurance, and any discretionary owner perks run through the business. The LOI should reference the specific financial periods reviewed and note that the final purchase price is subject to due diligence verification.
Example Language
Buyer proposes a total purchase price of $[Amount] ('Purchase Price'), representing approximately [X.X]x the Studio's trailing twelve-month Seller's Discretionary Earnings of $[SDE Amount], as derived from Seller's 2023 tax return, internally prepared profit and loss statements, and bank statements provided to Buyer. This Purchase Price is preliminary and subject to upward or downward adjustment following Buyer's completion of financial due diligence. If verified SDE deviates by more than 10% from the figures represented, Buyer reserves the right to renegotiate the Purchase Price or terminate this LOI without penalty.
💡 Lash studio sellers frequently overstate SDE by including the owner's service production revenue without acknowledging that a replacement technician would need to be hired post-close. Buyers should model a 'replacement cost' adjustment for any owner-performed services — typically $45,000–$75,000 annually for a full-time lash artist — before applying the multiple. This is one of the most common valuation disputes in this industry.
Deal Structure and Payment Terms
Defines how the purchase price is divided across payment components: cash at close, seller financing (seller note), SBA loan proceeds, and any earnout tied to future performance. Lash studio acquisitions commonly use a combination of SBA 7(a) financing (covering 70–80% of the purchase price), a seller note (10–20%), and a buyer equity injection (10–20%). Earnouts tied to client retention or revenue performance are increasingly standard and should be defined with precision in the LOI to avoid disputes during purchase agreement drafting.
Example Language
The Purchase Price of $[Amount] shall be funded as follows: (i) $[Amount] paid in cash at closing from proceeds of an SBA 7(a) loan; (ii) $[Amount] in the form of a Seller Note bearing interest at [5–6]% per annum, payable over [24–36] months, subordinated to the SBA lender; and (iii) an Earnout of up to $[Amount] payable in equal installments over twelve (12) months post-closing, contingent upon the Studio achieving cumulative revenue of no less than $[Threshold Amount] during the first twelve months under Buyer's ownership, as measured by booking software transaction reports. The Seller Note shall be subject to SBA standby requirements during the SBA loan repayment period.
💡 Sellers will push to minimize earnout exposure and maximize cash at close. Buyers should tie earnout triggers to objective, software-verified metrics — booking revenue reports from platforms like Vagaro, GlossGenius, or Mindbody are ideal because they are difficult to manipulate. Avoid tying earnouts to net income, which the seller cannot control post-close. If the seller is transitioning clients to staff technicians during a transition period, consider a tiered earnout that rewards successful client transfer rates, not just gross revenue.
Assets Included and Excluded
Enumerates the specific assets being acquired and explicitly excludes items not included in the sale. For lash studios, this section is critical because the most valuable assets — client records, booking history, technician relationships, and brand reputation — are intangible. Buyers must confirm that the booking software account, client contact database, Google Business Profile, social media handles, and online review accounts are explicitly included in the transferred assets.
Example Language
The acquired assets shall include, without limitation: all lash treatment equipment and furniture; existing inventory of lash extensions, adhesives, primers, and retail products; the Studio's trade name and any associated trademarks; client records and full booking software account access including historical data; the Google Business Profile, Instagram account (@[handle]), and all social media credentials; website domain and hosting accounts; existing supplier relationships and vendor accounts; and Seller's right, title, and interest in the Studio lease, subject to landlord consent. Excluded assets include: all cash and cash equivalents as of the closing date; accounts receivable generated prior to closing; Seller's personal vehicle; and any personal life insurance policies.
💡 Google Business Profile and Instagram account transfer are frequently overlooked until late in the deal and can become contentious. Confirm in the LOI that these are included and negotiate who controls them during the transition period. Some sellers attempt to retain the brand name to open a competing studio — ensure the asset schedule eliminates this ambiguity, and pair it with a non-compete clause.
Lease Assignment and Real Estate Terms
Addresses the transferability of the studio's commercial lease, which is often the single most deal-critical third-party dependency in a lash studio acquisition. Most studio leases require landlord consent for assignment. If the lease has fewer than 36 months remaining with no renewal option, this represents a significant risk factor that should be flagged as a condition to closing in the LOI. The buyer should confirm early whether the landlord will consent and on what terms.
Example Language
This LOI is conditioned upon Buyer's satisfactory review of the Studio's existing lease agreement and confirmation that: (i) the lease has a remaining term of no less than [36] months, or includes renewal options exercisable by Buyer that extend the total term to no less than five (5) years; (ii) the lease contains an assignment clause permitting transfer to Buyer with landlord consent, which Seller agrees to use commercially reasonable efforts to obtain within thirty (30) days of LOI execution; and (iii) there are no existing defaults, deferred rent obligations, or pending landlord disputes. If landlord consent is denied or lease terms are materially unfavorable upon assignment, Buyer may terminate this LOI without penalty.
💡 High-traffic retail locations — strip mall anchors, medical-adjacent plazas, or boutique mixed-use developments — command lease premiums but also tend to have sophisticated landlords who impose personal guarantees on new tenants. Buyers should negotiate to limit personal guarantee exposure to the initial lease term and explore whether the seller will provide a limited backstop guarantee during the first 12–24 months as part of the seller note negotiation.
Technician Retention and Employment Conditions
Specifies expectations for the retention of key lash technicians through and after the closing date, including whether technicians are employees or booth renters, and whether employment agreements or non-competes are in place. This section should define a minimum staffing threshold as a condition to closing, and address the seller's obligation to facilitate warm introductions of the buyer to the technician team prior to closing.
Example Language
It is a condition to closing that no fewer than [number] of the Studio's currently active lash technicians, including [Name/Role if known] and [Name/Role], execute new employment or booth rental agreements with Buyer on terms mutually acceptable to the parties, to be effective as of the closing date. Seller agrees to introduce Buyer to all active technicians no later than [X] days prior to the anticipated closing date and to use best efforts to encourage their continued employment. Seller shall provide copies of all existing employment agreements, contractor agreements, booth rental agreements, and any non-solicitation or non-compete agreements currently in effect with Studio staff as part of due diligence deliverables.
💡 Technician retention is the most operationally sensitive condition in a lash studio LOI. Sellers will resist naming specific technicians as conditions to close because it gives those individuals leverage. Buyers should consider offering retention bonuses — typically $2,000–$5,000 per technician — funded at closing and payable 90 days post-close contingent on continued employment. This aligns seller incentives (technicians stay through close) with buyer interests (technicians stay post-close).
Membership and Recurring Revenue Continuity
Addresses the treatment of existing client membership agreements and prepaid service packages at the time of closing. Many lash studios offer monthly membership programs (e.g., one full set per month at a discounted rate) with prepaid balances that represent a future service obligation. The LOI should specify how these obligations are valued, whether the buyer receives a price adjustment or credit for outstanding prepaid balances, and how the membership program will be transitioned to the buyer.
Example Language
Seller shall provide, as part of due diligence, a complete membership report as of the closing date identifying: (i) total active membership count; (ii) monthly recurring revenue generated by the membership program; (iii) churn rate over the prior twelve months; and (iv) total outstanding prepaid service obligations to be assumed by Buyer. The Purchase Price shall be subject to a downward adjustment equal to the face value of outstanding prepaid service packages and unearned membership prepayments as of the closing date. Buyer shall assume all valid membership agreements in effect at closing and honor their terms for a minimum of six (6) months post-close.
💡 Sellers sometimes underreport prepaid liabilities because they have already recognized the revenue. Buyers should export membership data directly from booking software during due diligence and reconcile it against bank deposits. A studio with 100 active members at $99/month represents nearly $120,000 in annualized recurring revenue — this figure should be separately validated and reflected in both valuation and the purchase price adjustment mechanism.
Non-Compete and Non-Solicitation Agreement
Defines the geographic scope, duration, and activities covered by the seller's agreement not to compete with the acquired studio or solicit its clients and staff following closing. For eyelash extension studios, the non-compete is especially critical because the seller likely has strong personal relationships with both technicians and clients and could easily reopen a competing studio nearby or establish an in-home freelance practice.
Example Language
As a condition to closing, Seller agrees to execute a Non-Competition and Non-Solicitation Agreement providing that, for a period of three (3) years following the closing date, Seller shall not: (i) own, operate, manage, or provide services for any eyelash extension, lash lift, or substantially similar personal care studio within a [5–10]-mile radius of the Studio's current location; (ii) solicit or attempt to solicit any client of the Studio for personal service engagements or competing business; or (iii) recruit, solicit, or induce any Studio employee or booth renter to terminate their relationship with Buyer. Seller acknowledges that this restriction is reasonable given the relationship-driven nature of the business and the consideration being paid.
💡 Three years and five to ten miles is the standard range for lash studio non-competes and is generally enforceable in most states. Sellers who are active service providers will push back hard on in-home freelance work — consider carving out non-commercial personal services to family members while prohibiting paid client engagements. If the seller is also staying on as a paid transition consultant, confirm the non-compete clock starts at the end of the transition period, not the closing date.
Seller Transition Assistance
Defines the scope, duration, and compensation (if any) for the seller's post-closing involvement in transitioning the business to the buyer. For lash studios where the owner has direct client relationships, a structured transition period — typically 30 to 90 days — during which the seller introduces clients to the new ownership and assists with staff management is critical to protecting the goodwill being purchased.
Example Language
Seller agrees to provide transition assistance to Buyer for a period of sixty (60) days following the closing date, at no additional cost to Buyer, including: (i) personal introductions of Buyer to all active clients and technicians; (ii) training Buyer on Studio operations, booking software, supplier accounts, and existing client service preferences; (iii) co-hosting one (1) client appreciation event within the first thirty (30) days post-close; and (iv) remaining available by phone or email for operational questions for ninety (90) days post-close. Any transition services requested by Buyer beyond ninety (90) days shall be compensated at a mutually agreed consulting rate.
💡 Sellers who are ready to exit often underestimate how important their presence is during the first 60 days. Buyers should tie a portion of seller note disbursements to completion of transition milestones — for example, 25% of the seller note released only after the seller has completed the agreed transition period and client introduction activities. This creates alignment without requiring the seller to remain indefinitely.
Due Diligence Period and Conditions
Establishes the length of the buyer's due diligence period, the specific deliverables the seller must provide, and the buyer's right to terminate without penalty if due diligence reveals materially adverse findings. For lash studios, due diligence deliverables should specifically include booking software exports, technician agreements, lease documents, state cosmetology board compliance records, and three years of financial statements.
Example Language
Following execution of this LOI, Buyer shall have forty-five (45) days ('Due Diligence Period') to complete its review of the Studio's financial, operational, and legal condition. Seller shall provide the following within ten (10) business days of LOI execution: (i) three (3) years of business tax returns and internally prepared profit and loss statements; (ii) twelve (12) months of business bank statements; (iii) full booking software data export including revenue by technician, client rebooking rates, and membership roster; (iv) copies of all technician employment, booth rental, and non-compete agreements; (v) the Studio lease and any amendments; (vi) current cosmetology board licenses for all active technicians; and (vii) a written inventory of all equipment and supplies to be transferred. Buyer may terminate this LOI without penalty at any time during the Due Diligence Period upon written notice to Seller.
💡 Sellers who are disorganized or who have informal financial records will struggle to meet a 10-business-day document production timeline. Build in a cure period — if the seller cannot produce required documents within 15 business days, the due diligence clock does not start and the buyer's exclusivity obligation is paused. This protects the buyer from being held to a 45-day window when the seller hasn't delivered foundational documents.
Exclusivity and No-Shop Provision
Grants the buyer an exclusive period during which the seller agrees not to market the business, solicit competing offers, or negotiate with other prospective buyers. This protects the buyer's investment of time and due diligence costs. For lash studios, 45 to 60 days of exclusivity is standard and reasonable given the document-heavy nature of due diligence in this industry.
Example Language
In consideration of Buyer's commitment to proceed with due diligence and incur associated professional fees, Seller agrees that for a period of sixty (60) days following LOI execution ('Exclusivity Period'), Seller shall not, directly or indirectly, solicit, encourage, or engage in negotiations with any third party regarding the sale, transfer, or recapitalization of the Studio or its assets. Seller shall immediately notify Buyer of any unsolicited acquisition inquiries received during the Exclusivity Period. This exclusivity obligation shall automatically expire if the parties have not executed a definitive Asset Purchase Agreement within the Exclusivity Period, unless extended by mutual written agreement.
💡 Sellers who have been on market for a while may resist exclusivity beyond 30 days, especially if they have other interested parties. Buyers can offer a nominal exclusivity fee of $2,500–$5,000 (credited toward the purchase price at closing) to secure a longer window. For SBA-financed deals, 60 days is often necessary given the time required for lender underwriting and SBA approval, so frame the exclusivity length around financing requirements rather than buyer preference alone.
Confidentiality and Information Use
Establishes mutual obligations to keep deal terms, financial information, and business details confidential during and after the LOI period. For lash studios, confidentiality is particularly important to prevent technician anxiety, client disruption, and competitive intelligence leakage to rival studios if the deal does not close.
Example Language
Each party agrees to hold in strict confidence all non-public information disclosed by the other party in connection with this transaction, including financial statements, client records, technician compensation, and the existence of this LOI. Neither party shall disclose the terms of this LOI or the potential transaction to any third party — including Studio employees, clients, or competitors — without the prior written consent of the other party, except as required by law or as necessary to engage legal counsel, accountants, or SBA lenders bound by equivalent confidentiality obligations. This confidentiality obligation shall survive termination of this LOI for a period of two (2) years.
💡 Lash studio staff are a tight-knit community and word travels fast. Buyers who disclose a pending acquisition to technicians before closing risk destabilizing the workforce before they have authority to offer retention packages or new employment terms. Consider staging disclosure to key staff members only in the final two weeks before closing, coordinated jointly with the seller, to minimize disruption.
Earnout Trigger Metrics and Measurement Method
Earnouts tied to revenue or client retention are common in lash studio deals, but the measurement method matters enormously. Insist that the earnout is calculated using booking software transaction data — platforms like Vagaro or GlossGenius provide tamper-evident records — rather than self-reported revenue or bank deposits. Define the exact revenue threshold, measurement period, and payment schedule with precision in the LOI to avoid renegotiation during purchase agreement drafting.
Owner Performed Services Add-Back Adjustment
If the seller is an active lash technician generating a meaningful share of studio revenue, the purchase price must account for the cost of replacing that production. Negotiate a replacement cost add-back reduction to SDE before applying the valuation multiple. A seller generating $80,000 in personal service revenue must be replaced by a hired technician at a market wage — failing to negotiate this adjustment is one of the most expensive mistakes buyers make in lash studio acquisitions.
Lease Assignment Landlord Approval Timeline and Fallback
Landlord consent for lease assignment can take weeks and is not guaranteed. The LOI should specify a hard deadline for obtaining consent, define what constitutes an acceptable lease assignment (e.g., no material change in rent, no shortened term), and give the buyer the right to walk away — and recover any earnest money — if consent is not obtained on acceptable terms within a defined window.
Technician Non-Compete and Retention Bonus Structure
Negotiate the structure of any technician retention bonuses — who funds them, when they are paid, and what conditions trigger forfeiture — directly in the LOI. If the seller is funding retention bonuses from sale proceeds, confirm the amounts and mechanics before closing. If the buyer is funding them, ensure they are not capitalized into the acquisition cost for SBA loan purposes, as lenders scrutinize post-close working capital allocation.
Membership Program Liability Adjustment
Outstanding prepaid membership obligations are a direct liability that reduces the effective value of the business to the buyer. Negotiate a dollar-for-dollar purchase price reduction equal to the face value of all unearned prepaid services and active membership overpayments as of the closing date. Require that this figure be verified against booking software data, not seller representation, before the adjustment amount is finalized.
Seller Note Subordination and SBA Standby Requirements
When SBA financing is used, the SBA requires seller notes to be on full standby — meaning no principal or interest payments — for a period that typically aligns with the full SBA loan term unless the lender approves partial payments. Sellers often discover this requirement late in the deal and react negatively. Address SBA standby requirements explicitly in the LOI so the seller understands the note payment timing before the purchase agreement is drafted.
Non-Compete Geographic Scope and Freelance Carve-Out
The geographic radius and duration of the seller's non-compete must be calibrated to the local competitive landscape. A five-mile radius is appropriate in dense urban markets; ten miles may be necessary in suburban or rural markets where the seller could easily relocate a studio outside a narrow exclusion zone. Negotiate explicitly whether the non-compete prohibits in-home freelance lash services, social media solicitation of former clients, or working as an independent contractor for a competing studio — all of which are common workarounds sellers attempt post-close.
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Eyelash extension studios in the lower middle market typically sell at 2.5x to 4.5x Seller's Discretionary Earnings. The multiple depends on several factors: whether the owner performs services (lower multiple) or manages a team (higher multiple), the strength of the membership program, technician stability, lease quality, and the reliability of financial records. A studio with $200,000 SDE, clean financials, a documented membership program, and three stable technicians can command 3.5x–4.5x. An owner-operated studio with no booking software and informal records will struggle to justify more than 2.5x–3.0x.
Yes. Eyelash extension studios are SBA 7(a) eligible businesses, and SBA financing is one of the most common deal structures for acquisitions in this industry. A typical structure involves 70–80% SBA financing, a 10–20% buyer equity injection, and a 10–20% seller note on standby. The SBA requires the business to have demonstrated historical cash flow sufficient to service the debt, clean financial records, and a viable lease. Studios with primarily cash revenue and no formal bookkeeping typically cannot support SBA underwriting.
An earnout is a portion of the purchase price that is paid to the seller only if the business hits agreed performance targets after closing — typically revenue or client retention milestones over 6–12 months. For lash studio acquisitions, earnouts make sense when client transfer risk is significant or when the seller's representation of revenue cannot be fully verified before closing. As a buyer, earnouts are protective — they shift risk back to the seller if the business underperforms. Accept earnouts, but insist on objective measurement criteria (booking software revenue data) and define clear payment schedules and cure periods in the LOI.
This is the most common risk profile in lash studio acquisitions. If the seller performs a significant share of services, the business's revenue is partially dependent on that individual's skills and client relationships. In the LOI, address this with three mechanisms: (1) a purchase price reduction reflecting the cost of hiring a replacement technician; (2) a structured transition period of 60–90 days during which the seller actively transfers clients to staff technicians; and (3) an earnout tied to revenue performance in year one post-close, so the seller is financially motivated to execute a successful client transition.
If the landlord refuses to consent to the lease assignment or demands unacceptable terms — such as a significant rent increase, shortened term, or unlimited personal guarantee — the buyer should have the right to terminate the LOI and recover any earnest money deposited. This right must be explicitly stated in the LOI as a closing condition. If you are serious about the acquisition, engage a commercial real estate attorney early to review the lease assignment clause before you sign the LOI, and consider making informal contact with the landlord during due diligence to gauge their receptiveness before closing is contingent on their approval.
Plan for 30 to 45 days of active due diligence for a lash studio in the $300K–$1.5M revenue range. The most important workstreams are financial verification (tax returns, bank statements, and SDE reconciliation), booking software data analysis (client retention, technician revenue concentration, and membership metrics), lease review, and technician agreement review. If SBA financing is involved, factor in an additional 30–45 days for lender underwriting and SBA approval, which typically runs in parallel with due diligence rather than sequentially. Total time from LOI to close is typically 60–90 days for a well-prepared deal.
The LOI for a lash studio acquisition should be mostly non-binding, with two critical exceptions: the exclusivity and no-shop provision, and the confidentiality obligations. These two sections must be binding and enforceable to protect both parties. The remaining deal terms — purchase price, structure, conditions to close — should be stated as non-binding expressions of intent, subject to completion of due diligence and execution of a definitive Asset Purchase Agreement. Always have an M&A attorney review the LOI before signing, as 'non-binding' language can still create implied obligations if drafted carelessly.
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